Do you sell real gold and diamond jewellery?
Yes, all our jewellery is crafted from genuine materials. We provide certificates of authenticity where applicable to ensure transparency and trust.
Can I customize a jewellery piece?
Absolutely. We offer customization services for rings, bangles, necklaces, and other jewellery. You can choose your design, metal type, and stone setting to create a truly personal piece.
How do I know my size for rings or bangles?
You can visit our store for professional sizing, or use our online sizing guide before placing an order. If you are unsure, our team can also assist you via phone or email.
Do you offer home delivery?
Yes, we provide secure nationwide delivery across Pakistan, and international shipping can also be arranged on request.
What if my jewellery is damaged during delivery?
In the rare case of damage during shipping, we will replace or repair the item at no additional cost. Please contact us within 48 hours of receiving your parcel.
Do you provide after-sale services?
Yes, we offer polishing, resizing, and repair services for our customers to ensure your jewellery remains as beautiful as the day you bought it.
What payment methods do you accept?
We accept cash, bank transfer, and major digital payment options. For in-store purchases, card payments are also available.
Can I return or exchange an item?
Yes, you may return or exchange eligible items within 7 days, provided they are in original condition and packaging. Please see our Return Policy page for details.
Do you deal in bridal or heavy jewellery sets?
Yes, we specialize in bridal jewellery and luxury sets. You can explore our collections online or visit our showroom for exclusive designs.
How can I contact Sonika Jeweller for queries?
You can reach us by phone at +92-308-8505566, email us at sonika916@hotmail.com, or visit our store at 55-A, Opposite Meezan Bank, Bank Road, Saddar, Rawalpindi.